Passwordless authentication is often described as improving both the usability and security aspects of both the employee and customer identity journeys. Many approaches to passwordless have emerged over the last 5 years - including hardware, software, biometric and standards based initiatives.
In November 2021, The Cyber Hut released a 61 page buyer guide for passwordless authentication, describing the vendor capabilities, requirements, integration options, B2E and B2C use cases and planning recommendations for migration.
A brief snapshot of questions to consider, when engaging software based solution providers in this space is described here.